Privacy Policy
At hotels-niagarafalls.com, we prioritize your privacy. This Privacy Policy outlines our data collection practices, usage, and protection measures. We are committed to complying with applicable legal frameworks to ensure your data is handled appropriately.
Data We Collect
- Information You Provide
- Name, email, phone number, billing address provided during account creation, purchases, or newsletter sign-ups.
- Transaction/Financial Information
- Details related to purchases, services ordered, and payment method, excluding full credit card numbers managed by third-party processors.
- Communications
- Information provided when contacting customer support or giving feedback.
- Automatically Collected Data (Usage Data)
- IP address, browser type, device information, operating system, and data collected via cookies (as detailed in our Cookie Policy).
How We Use Your Information
- To provide and maintain our services, including processing orders and managing user accounts.
- To offer customer support and respond to inquiries effectively.
- To personalize user experiences with tailored recommendations based on preferences.
- To conduct research and development to improve our services and offerings.
- To send marketing and promotional communications, with user consent.
Information Sharing (Disclosure)
- Service Providers: We share information with third-party service providers, including payment processors, web hosting services, analytics providers, and IT support, to assist us in our operations.
- Business Partners: We may share information with business partners involved in co-branded services or joint promotional efforts, subject to strong confidentiality agreements.
- Legal Reasons: We may disclose personal information if required by law or in response to valid requests by public authorities, to protect our rights and safety.
Data Retention
Data is retained only for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable laws, such as accounting standards.
Your Data Rights
- The right to access your personal data.
- The right to request rectification of inaccurate or incomplete data.
- The right to erasure, also known as the right to be forgotten.
- The right to object to processing or to request the restriction of processing.
- The right to data portability, allowing you to obtain and reuse your data.
Security Measures
We implement a variety of technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, firewalls, secure server hosting, and regular security assessments.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. Users will be notified of any significant changes by posting the new policy on our website with a revised 'Effective Date'.
Contact Us
For any questions or concerns about this Privacy Policy, please reach out to us via the contact form on our support page.